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Frequently Asked Questions

Everything you need to know about ReviewPulse.

Getting Started

What is ReviewPulse?+

ReviewPulse pulls all your Google, Yelp, and Facebook reviews into a single dashboard. It uses AI to help you respond faster, track sentiment trends, and never miss a review.

How long does setup take?+

Less than 2 minutes. Sign up, connect your Google Business Profile (and optionally Yelp and Facebook on Pro), and your reviews start flowing in immediately.

Do I need technical skills?+

Not at all. If you can use email, you can use ReviewPulse. The interface is designed for busy business owners.

Can I manage multiple locations?+

Yes! Add and manage multiple business locations from a single ReviewPulse account. Each location gets its own review feed and analytics.

Pricing & Plans

Is ReviewPulse really free?+

Yes. The Free plan gives you Google review monitoring for up to 10 reviews, 5 AI responses per month, and a weekly email digest. No credit card required.

What does the Pro plan include?+

Pro ($49/month) unlocks all three platforms, unlimited review tracking, unlimited AI responses, instant alerts, sentiment analytics, and response templates.

Can I cancel anytime?+

Absolutely. No contracts or cancellation fees. Cancel anytime and keep Pro access through the end of your billing period.

AI & Responses

How does AI response generation work?+

Click 'Reply' on a review — our AI reads the text, sentiment, and rating to generate a personalized draft. Adjust the tone, edit, and post.

Can the AI respond automatically?+

No, by design. Every response gets your review and approval before posting. The AI drafts, you decide.

What about negative reviews?+

ReviewPulse's AI generates empathetic, professional responses that acknowledge concerns and offer resolution — turning negatives into opportunities.

Integrations & Security

Which platforms are supported?+

Google Business Profile, Yelp, and Facebook. We're actively adding TripAdvisor and Trustpilot.

Is my data secure?+

Yes. Industry-standard encryption, secure OAuth (we never store passwords), and row-level security. Your data is only accessible to your account.

How often do reviews sync?+

Pro: near real-time with instant notifications. Free: daily sync with weekly email digest.

Still have questions?

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